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Cranes Sales Administrator

Wilmington, NC, US

Job ID: 21381 

Location: US-NC Wilmington HR 

Department:  Sales 



About Terex:

Terex is a global manufacturer of lifting and material processing products and services that deliver lifecycle solutions to maximize customer return on investment. Terex delivers lifecycle solutions to a broad range of industries, including construction, infrastructure, manufacturing, shipping, transportation, refining, energy, utility, quarrying and mining.  Terex reports in three business segments: Aerial Work Platforms; Cranes; and Materials Processing. Terex offers financial products and services to assist in the acquisition of Terex equipment through Terex Financial Services. For more information about Terex, its products and services, visit www.terex.com and/or www.facebook.com/TerexCorporation.


 Job profile

The Cranes Sales Adminsitrator is based in the Wilmington, NC office and reports to the General Manager for Cranes NA; the role will support the Tower Cranes as well as the Rough Terrain / Franna products focusing on sales transactions and collaborating  with the Sales Team.  



  • Central  point of contact for customer and distributors as of order entry
  • Understand and execute the complete sales order process from origination of the order to completion
  • Liase  with Sales, Engineering and Operations on all matters involving a placed order or customer request
  • Process Change Order Requests relative to customer order specifications
  • Document and file critical order information in a timely and orderly manner
  • Follow up with customers on miscellaneous delivery, availability, etc. requests
  • Execute Export & Compliance checks in accordance with site policy
  • Ensure that all orders entered, and deals offered are compliant with company policy and have all necessary approvals
  • Purchase, maintain and track machine inventory
  • Prepare quotations for customers, in support of Sales team.
  • Execute aftermarket service invoices
  • Report on expected revenue and sales backlog
  • Enter purchase orders for miscellaneous sales expenses
  •  Attend Sales, Production, Inventory, Forecast (SPIF) teleconferences as required
  • Travel as needed (approximately 10%, mostly in North America)

Basic Qualifications:

  • BA or BS Degree (Engineering, Business or Marketing) is preferred or related work experience
  • 3-5 years of related work experience in heavy machinery manufacturing, heavy machinery dealer
  • Working job knowledge of the cranes industry  


Preferred Qualifications:


  • Bilingual; Spanish speaking, Italian as well
  • Travel 10%, mostly in North America
  • Knowledge of Sarbanes-Oxley (SOX) preferred
  • Computer competencies on ERP systems (Oracle) preferred
  • Must possess excellent Customer Service attitude
  • Excellent verbal and written communication skills
  • Competent presentation skills
  • Demonstrated ability to organize, lead and finish projects that ideally involve working with multiple departments such as: Engineering, Marketing, Sales, Manufacturing and Finance
  • Must be able to take ownership of assigned products and comprehend the financial impact of proposed actions
  • Ability to forecast  and analyze future product trends
  • Capable of understanding how hydraulic cranes work and the ability to communicate with Engineering on technical matters
  • Ability to tactfully work with a wide variety of people from around the global and for whom English might be a second language and communicate effectively in verbal, written and presentation formats; comfortable talking with dealers, customers, vendors and company field representatives; able to develop Power Point presentations and to internally sell or champion ideas and train others
  • Knowledge of Microsoft Office: Word, Excel, and Power Point
  • Maintain an atmosphere of trust, inside and outside the company




Location: US-NC Wilmington HR 

Department: Sales 

Job ID: 21381 


Terex Overview:

Terex Corporation is a $3.1 billion publicly traded global manufacturer of lifting and material processing products and services. We are passionate about producing equipment that helps improve the lives of people around the world, and providing our team members with a rewarding career and the opportunity to make an impact. While our operations are global, each office or factory is a close-knit community. We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement. It’s an exciting time to be part of the expanding manufacturing sector – come join us!


Additional Information:

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status as a special disabled veteran, Vietnam Era Veteran, or other qualifying veteran.


The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.


Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

Nearest Major Market: Wilmington