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Aftermarket Parts Sales Representative

Wilmington, NC, US

Job ID: 16647 

Location: US-NC Wilmington HR 

Department:  Sales 



Position Description

The main purpose of this role is to promote and support Spare Parts Sales and Business Development; this role requires time in the field visiting the dealer network as well as customers to strengthen business relations and increase market share and office based.

  • Support dealers and customers in understanding spare parts support processes and support systems available e.g. On-line parts manuals and ordering
  • Assist dealers in calculating potential spare parts based upon dealers’ machine park etc. – type of machines, working conditions and working hours
  • Prepare parts quotations
  • Maintain contact lists and update customer records in the database as required.                  
  • Analyze legacy equipment fleet and work with parts team to assure proper inventory level and promotion
  • Set and measure annual AOP (Budget ) Plans
  • Understand the issues for dealers not exploiting the potential for example parts catalogue, parts availability, speed of delivery, reliability of delivery and take corrective action.
  • Work with dealers to educate them on the benefits of holding inventory e.g. improved parts availability to end customer which in turn generates customer purchase loyalty, increased profit levels and reduced carriage costs.
  • Collect market price information for spare parts and feed into pricing team.
  • To further develop the parts business by retrieving ‘buy-away’ business, this will require some analysis and research.
  • To oversee any back order issues.
  • Promote product support agenda and service kit development
  • Provide a monthly management report listing visits and risks/opportunities.
  • Effectively promote parts programs to drive global awareness to our dealers and customers
  • Monitor competitors' products, including relevant sales and marketing data


Basic Qualifications:

  • High School Diploma or GED
  • 5+ Years Aftermarket sales or sales support experience in heavy industry equipment industry 


Preferred Qualifications:

  • Bachelor’s Degree
  • Demonstrate the ability to define, implement and maintain action plans
  • Demonstrate high level of analytical ability with proficient knowledge of MS Office packages
  • Strong interpersonal skills and ability to build solid working relationships within the company and throughout a global dealer network
  • Proven negotiation and problem-solving skills
  • Excellent written and verbal communication skills
  • Communication and collaboration skills with the ability to develop relationships across levels, geographies and segments


  • Ability to travel – minimum 50%.
  • Valid passport for Travel overseas
  • Valid driver’s license


Location: US-NC Wilmington HR 

Department: Sales 

Job ID: 16647 


Terex Overview:

Terex Corporation is a $4.5 billion, publicly traded global manufacturer of lifting and material processing products and services. The company is passionate about producing equipment that improves the lives of people around the world. Terex operations are global, yet each office or factory is a close-knit community. Terex provides team members with a rewarding career and the opportunity to make an impact. The company values diversity and inclusion, safety, integrity, respect, servant leadership, courage and citizenship. It encourages continuous improvement and offers free courses available through Terex University. Women@Terex provides a supportive network for Terex women in their jobs and careers. It’s an exciting time to be part of the expanding manufacturing sector. Terex is a place where you can work and grow. Come talk to us!


Additional Information:

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status as a special disabled veteran, Vietnam Era Veteran, or other qualifying veteran.


The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.


Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

Nearest Major Market: Wilmington