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Associate Product Support Specialist - Development Program (St. Louis MO region)

Westport, MO, US

Job ID: 245 

Location: US-CT Westport HR 

Department: [[department]] 



Position:  Associate Product Support Specialist – Development Program

Locations available after the program:

-      St. Louis MO region


The program includes:

  • Rotations – 1 year program, 7 rotations based in Redmond, WA. 
  • Training courses – Product Training, TBS and TOS, Foundations and Customer Service
  • Mentoring – Mentored by experienced Product Support Reps
  • After graduation, PSDP participants will return/relocate to the assigned region, and be eligible for promotion to Product Support Specialist I.
  • Primary responsibility is to troubleshoot, diagnose and repair Genie equipment on customer’s site as required.  Also, removes, installs, diagnoses, repairs, disassembles, assembles and performs failure analyses of all heavy equipment. 
  • Duties include: inspections as well as training customers on how to maintain machinery.  Performs trial run of machinery to ensure performance and quality meet established specifications.  Build and maintain customer relationships.
  • Other responsibilities that will be assigned within each region.


Basic Qualifications

  • High school graduate, with technical training or technical skill aptitude
  • Inquisitive, analytic, and systematic
  • 1-3 years technical service experience, preferably in related industries (less than 1 year considered with demonstrated technical aptitude),

Preferred Qualifications

  • Quick learner and able to build strong relationships
  • Ability to work in a team-oriented environment
  • Must be self-directed, have excellent initiative, strong organizational skills, willingness to learn, and strong interpersonal skills
  • Willing to travel and reside in different geographical locations
  • Independent and Pro-active individual who can work alone with minimal supervision

It is the policy of Terex to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal and external candidates based on work-related factors and to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. In addition, Terex will provide reasonable accommodations for qualified individuals with disabilities.


An Equal Opportunity Employer/Affirmative Action Employer M/F/D/V



Location: US-CT Westport HR 

Department: [[department]] 

Job ID: 245 


Terex Overview:

Terex Corporation is a $4.5 billion, publicly traded global manufacturer of lifting and material processing products and services. The company is passionate about producing equipment that improves the lives of people around the world. Terex operations are global, yet each office or factory is a close-knit community. Terex provides team members with a rewarding career and the opportunity to make an impact. The company values diversity and inclusion, safety, integrity, respect, servant leadership, courage and citizenship. It encourages continuous improvement and offers free courses available through Terex University. Women@Terex provides a supportive network for Terex women in their jobs and careers. It’s an exciting time to be part of the expanding manufacturing sector. Terex is a place where you can work and grow. Come talk to us!


Additional Information:

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status as a special disabled veteran, Vietnam Era Veteran, or other qualifying veteran.


The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.


Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

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