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Global Commercial Office Coordinator

Schaffhausen, SH, CH

About Terex:

Terex is a global manufacturer of materials processing machinery and aerial work platforms. We design, build and support products used in construction, maintenance, manufacturing, energy, recycling, minerals, and materials management applications. Certain Terex products and solutions enable customers to reduce their environmental impact including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. Our products are manufactured in North America, Europe, Australia and Asia and sold worldwide. We engage with customers through all stages of the product life cycle, from initial specification and financing to parts and service support.





About the Position:
Title: Global Commercial Office Coordinator
Location: Schaffhausen, Switzerland

Position Overview:
The Global Commercial Office Coordinator is responsible for processing sales orders for MP including reviewing sales terms, managing intercompany orders, international tenders, and letter of credits, and liaising with our factories and distributors. Our core focus is to make the process as easy as possible for the customer, whilst still meeting all compliance requirements.


  • Manage incoming customer orders for specified regions to ensure we book and confirm the order back to the customer in the quickest possible time and in full compliance with our policies and quality standards.
  • Liaise with the Sales team to have all required information on customer orders.
  • Communicate with our dealers or customers on matters relating to the order and/or payments.
  • Manage documentary credit liaising with treasury, banks, factories, etc.
  • Work with the GBS (Finance) team to have customer and supplier accounts created in the system.
  • Understand SOX / internal controls requirements and check our orders and processes meet these (review discounts, trade terms and payment terms for orders and obtain approvals if required).
  • Check validity of order configurations, with the factory teams input.
  • Prepare and review sales / rental contracts, with Legal team input as needed.
  • Manage international tenders liaising and coordinating activities with other company’s departments (legal, treasury, E&C, etc.).
  • Understand all Terex Ethics and Compliance requirements and ensure orders comply (export controls, doing business with 3rd parties etc.).
  • Enter and book sales orders in TMS.
  • Coordinate shipment releases and other processes at delivery time (exposure review, approval collection, liaise with GBS for credit hold release in TMS).
  • Raise invoices, ensuring revenue recognized at the most appropriate time.
  • Manage the paperwork for trade-in used cranes.
  • Manage the paperwork for commission payment.
  • Manage financed orders (all types).
  • Contribute to the continuous improvement processes of the team.
  • Participate in all team events including training, safety reviews and meetings.
  • Other duties as requested.



  • Business/Federal diploma degree in administration or equivalent.
  • 2 to 3 years of experience working in an office environment, preferably supporting sales teams.
  • Experience in a complex order processing environment, or a logistics or supply chain environment would be a benefit.
  • Knowledge of import/export documents and/or letters of credit/bank guarantees an advantage.
  • Strong interpersonal and communications skills, with a good customer focus.
  • Ability to work independently, with minimum supervision.
  • Good time management skills.
  • Intermediate skills in using Microsoft Office Suite.
  • Previous use of Oracle ideal but not necessary.
  • Excellent verbal and written English language skills.







Are you interested to join our team? We are looking forward to receiving your application.