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Quality Assurance Manager

Redmond, WA, US

Genie Industries/Terex Aerial Work Platforms (AWP), a business segment of the Terex Corporation, is headquartered in Redmond, WA with branch offices worldwide; we manufacture material lifts, aerial work platforms, trailer-mounted booms and light towers, telehandlers, scissor lifts and self-propelled telescopic and articulating booms.  We are a company with a strong safety first mentality, team based culture, respect for the individual and high integrity.  This position is located in Redmond, WA.

Genie sets the standard by which other lifts are judged. Simply put, we build a better lift. Our innovative designs and reliable products have made Genie a world leader in the production of material lifts, portable aerial work platforms, scissor lifts, and self-propelled telescopic and articulated booms. The right time is now to come join us as we grow and expand to meet our customers' needs.


The Quality Assurance (QA) Manager will work in coordination with the rest of the operations management team to improve the quality of our products as seen by our customers.



  • Ensure safety of all quality personnel
  • Manage the buildings final audit value stream. This includes staffing, creating standard work, balancing work packages, and improving flow
  • Lead the quality engineering team that is responsible for improving the quality output of both our internal and external suppliers
  • Improve tool crib operations including developing a sustainable PM program
  • Drive problem solving activities through existing building specific problem solving tools
    • Demonstrated ability to problem solve wide ranges of problems facing value stream
    • Demonstrated ability to coach support teams in problem solving strategies
    • Drive fact based decision making, supported by data from factory operations
  • Synthesize customer feedback and warranty data to execute corrective actions that address route cause
  • Develop quality control plan program that meets the needs of both the customer and the value stream
  • Lead product quarantine events with fact based communication and analysis that results in rapid resolution
  • Manage program for non-conforming parts from internal and external suppliers that:
    • Achieves rapid containment
    • Finds route cause
    • Implements sustainable countermeasures
  • Implement and support QMS systems (ISO)
  • Manage and improve the non-conforming material review and control process


Basic Qualifications

  • Bachelor’s degree or above in engineering/technical field
  • 4 or more years direct experience in quality engineering
  • 1 or more years of management or supervisory experience
  • Hands On experience with lean manufacturing


Preferred Qualifications:

  • Knowledge and functional experience in an ISO Quality Management Systems environment preferred
  • Statistical training, computer skills, related technical background preferred
  • Demonstrated ability in developing and implementing supplier development programs
  • Extensive knowledge and hands-on experience with Lean Manufacturing
  • Willingness to work at all levels of the organization to include office and shop-floor activities
  • Ability to communicate effectively with customers about quality issues and initiatives
  • Must have demonstrated leadership experience
  • Excellent problem solving skills
  • Related experience required; quality management activities such as quality systems development, customer and supplier quality relations, process controls, corrective and preventive action
  • Demonstrated experience as a change agent in driving a cultural shift from inspection based systems to more proactive, process focused environment


Location: US-WA Redmond-B7 HR 

Department: Operations 

Job ID: 1742 


Terex Overview:

Terex Corporation is a $4.5 billion, publicly traded global manufacturer of lifting and material processing products and services. The company is passionate about producing equipment that improves the lives of people around the world. Terex operations are global, yet each office or factory is a close-knit community. Terex provides team members with a rewarding career and the opportunity to make an impact. The company values diversity and inclusion, safety, integrity, respect, servant leadership, courage and citizenship. It encourages continuous improvement and offers free courses available through Terex University. Women@Terex provides a supportive network for Terex women in their jobs and careers. It’s an exciting time to be part of the expanding manufacturing sector. Terex is a place where you can work and grow. Come talk to us!


Additional Information:

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status as a special disabled veteran, Vietnam Era Veteran, or other qualifying veteran.


The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.


Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.



Nearest Major Market: Seattle
Nearest Secondary Market: Bellevue

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