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Field Service Technician

Mt Ommaney, QLD, AU

Position Title: Field Service Technician

Location: Darra, QLD

Department: Service

 

 

Position Overview

The Field Service Technician provides our customers with routine service and aftermarket support on the entire Genie range throughout Queensland and other regions as required.

Scheduled servicing and breakdown repairs of our customers equipment are key aspects of this role. This includes but is not limited to OEM warranty repair, workshop-based repairs and ad-hoc support to our pre-delivery process.


Responsibilities

  • Carry out, service, repair, maintenance and rebuilding of Genie equipment
  • Ensure all paperwork is completed and submitted on time and accurately
  • Use hazard identification tools and systems to ensure safe work practices are used and work areas are hazard free
  • Contribute to continuous improvement activities
  • Ensure compliance with health and safety legislation
  • Maintenance report of machinery daily as directed
  • Ensure that repairs and overhauls are completed to Genie Industry Standards, as well as following all company policies and safety guidelines
  • Develop and maintain effective ongoing relationships with key customers

 

Skills and Experience

Qualifications

  • Trade Qualification (Light Vehicle, Plant Mechanic, Auto Electrical or Heavy Duty)
  • Current Driver’s License
  • Forklift license (desirable not essential)
  • High risk work license (desirable not essential)

Experience

  • Experience in service work on mechanical, electrical and hydraulic systems
  • Knowledge of Elevated Work Platforms (desirable not essential)
  • Experience in the access industry (desirable but not essential)

Skills

  • The ability to perform troubleshooting and repair work on machinery.
  • The ability to establish and maintain effective relationships with customers.
  • Good problem solving and communication skills.
  • The ability to work unsupervised.
  • A good understanding of computer systems.


About Us:

Terex is a global manufacturer of materials processing machinery and aerial work platforms. We design, build and support products used in construction, maintenance, manufacturing, energy, recycling, minerals and materials management applications. Certain Terex products and solutions enable customers to reduce their environmental impact including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. 

Our products are manufactured in North America, Europe, Australia and Asia and sold worldwide. We engage with customers through all stages of the product life cycle, from initial specification and financing to parts and service support.

Offering opportunities for continuous improvement through courses and training, Terex provides team members with a rewarding career and the opportunity to make an impact. Women@Terex provides a supportive network for Terex women in their jobs and careers.

We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement.

It’s an exciting time to be part of the expanding manufacturing sector – come join us!
 

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non-work-related factors including race, colour, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.