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Field Service Trainee

Louisville, KY, US

At Terex, we aim to help improve the lives of people around the world -- and that includes our team members. We want you to build a long-term career, not simply find a job. By joining Terex, you become a part of some of the most powerful brands in the manufacturing industry. You also gain access to global career opportunities, best in class benefits and a work environment that is committed to safety and teamwork. If you are looking for an organization where the work you do is meaningful and the relationships you build are lasting, you have come to the right place.  Terex is a company where you can work and grow.  Start exploring our job opportunities today!

Terex is seeking qualified candidates for the Field Service Trainee program; this opportunity is suited for individuals who seek a career in industrial maintenance, working for a multinational company with opportunities to travel and having a rewarding career.

Title:  Field Service Trainee

Reporting to the Service Manager you will work with a Team of technicians providing first class service to our dealers and customers by carrying out maintenance and faultfinding on our mobile crushing and screening equipment; perform commissioning/training to a worldwide dealer/customer base as well as provide detailed technical site reports.

 

Responsibilities include, but not limited to:

  • Assisting dealers and customers with the set-up, safety and operations, troubleshooting and repair of crushing and screening equipment. 
  • Provide on-site technical support, installation and service for the Terex MP product line(s).
  • Complete assigned projects and field jobs per design, specifications and equipment requirements.
  • Create, edit and submit Field Service reports in a timely manner, with proper content. 
  • Escalate equipment quality issues to initiate quality alerts and prevent repeat failures. 
  • Provide engineering with field performance data and recommended improvements.
  • Show commitment to professional ethics and consistently meet the needs and expectations of internal and external customers.   Acts as a Terex advocate in all situations.
  • Manage time, skills and resources to produce maximum volume of work with the least amount of errors.
  • Support the Help Desk Technician, as required
  • Assist with the development and presentation of training materials. 

 

Basic Qualifications:

  • High School Diploma or GED
  • This position will require a valid driver’s license and the ability to pass a Motor Vehicle report

 

Preferred Qualifications:

  • A technical degree or certification
  • Willingness to travel during, or at the end of, the program
  • Hands on mechanical/electromechanical experience
  • Good general mechanical and electrical maintenance, diesel and hydraulic fitting/faultfinding and auto-electrics experience.
  • An understanding of hydraulic and electrical schematics desirable, but not essential
  • Arc/MIG Welding qualification/experience desirable, but not essential
  • Ability and willingness to make decisions with purpose and a strong sense of urgency to resolve equipment failures promptly. 
  • Ability to work independently and use available resources to complete tasks with minimal supervision. 
  • Must interact well with others in a diverse environment and be a team player.
  • Strong computer experience required, including working knowledge of Microsoft Office Suite desired.

 

 

Knowledge, Skills and Abilities:

  • Safety conscious
  • Self-motivated
  • Ability to work alone and within a team
  • Ability to work in an environment with constantly changing priorities
  • Ability to travel at short notice if required
  • Excellent customer focus
  • Highest level of integrity
  • Flexibility in hours worked
  • Able to work effectively with a range of diversified cultures

 

Our Team Members enjoy:

  • Competitive Pay
  • 401(k)/ESPP
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

 

Terex Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

 

 

 

 

Location: US-KY Louisville HR 

Department: Customer and Product Support 

Job ID: 11862 

 

Terex Overview:

Terex Corporation is a $4.5 billion, publicly traded global manufacturer of lifting and material processing products and services. The company is passionate about producing equipment that improves the lives of people around the world. Terex operations are global, yet each office or factory is a close-knit community. Terex provides team members with a rewarding career and the opportunity to make an impact. The company values diversity and inclusion, safety, integrity, respect, servant leadership, courage and citizenship. It encourages continuous improvement and offers free courses available through Terex University. Women@Terex provides a supportive network for Terex women in their jobs and careers. It’s an exciting time to be part of the expanding manufacturing sector. Terex is a place where you can work and grow. Come talk to us!

 

Additional Information:

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non work-related factors including race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status as a special disabled veteran, Vietnam Era Veteran, or other qualifying veteran.

 

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including paid vacation, 401(k), medical, dental, and vision.

 

Terex Corporation is an Equal Opportunity Employer and Affirmative Action Employer M/F/D/V.

 

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Nearest Major Market: Louisville