Parts Analyst & Administrator

• Provide administrative support to the National Parts Manager and Parts department. 
• Weekly Stock analysis, KPI scorecard reporting and collaborating customer feedback reports.
• Assist with documenting department processes and end-to-end job procedures.
• Analysing & recommending planned stock levels and excess and obsolete controls in relevant systems.
• Analysing customer spends & recommending growth strategies.
• Assist in Year-end cost roll.
• Perform customer pricing updates.
• Analyse Shipping & Logistics cost controls placed in Spare parts.
• Prepare Monthly MIS report for Spare Parts & Service.
• Recommend growth analysis.
• Undertake ECR back up for cycle counting.
• Conduct customer profiling  
• Undertale adhoc projects as required by the business
• Perform other duties as assigned. 

Position Qualifications

Education/Training

• Diploma qualification in a Business Discipline or equivalent

Experience

• Proficient in MS Suite including advanced excel and intermediate powerpoint skills.
• Previous ERP knowledge - Oracle and/or SAP system experience would be well regarded.
• Customer Relationship Management (CRM) systems experience preferred.
• Previous experience in data analysis and providing relevant solutions.
• Exposure in an administration parts and/or service environment (possibly automotive or heavy vehicle).
• Require strong interpersonal and communication skills to build relationships.
• Well-developed problem solving skills with the ability to establish creative solutions.
• Strong general office skills.
• Understanding of purchasing principles.
• Previous experience (interpreting, writing) contract terms and conditions.

Skills

• Able to complete assignments in resourceful and effective ways.
• Understands implications of work and makes recommendations for solutions.
• Ability to concisely articulate in written format.
• Excellent communication skills, both written and verbal.