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Field Service Apprentice x 2

Dungannon, NIR, GB

Position Title:                            Field Service Apprentice x 2

Reporting To:                            Field Service Engineer Manager

Location:                                   Dungannon

Hours of work:                          39 Hours

 

Working within a strong team, based in our Dungannon site, you will get exposure to all elements of our direct functions.

Responsibilities

  • Working as part of a dedicated team delivering first class service to dealers and customers
  • Provide technical support to our Global Dealer Network
  • Researching and responding to customer enquiries on parts & warranty
  • Cooperate with product group engineers and quality team to ensure products are manufactured and delivered to the highest quality standards
  • Ensuring all Part Manuals are accurate and updated as required
  • Cooperate with product group engineers to develop performance and test criteria for new products and product upgrades
  • To investigate and resolve customer problems in a timely manner
  • Travelling world wide to locations of dealers and customers
  • Carrying out maintenance and servicing of Terex materials processing product line

 

Experience and Qualifications:

Essential

  • 5 x GCSE’s grad A-C including Maths and English (or equivalent)
  • To be enrolled in a relevant apprenticeship for 2021 – studying towards Level 2/3 NVQ
  • Motivated self-starter with an eye for detail.
  • Good verbal and written communication skills

 

Knowledge, Skills and Abilities:

  • Enthusiastic and motivated
  • Ability to work on own initiative
  • Excellent teamwork skills
  • Good attention to detail
  • Willingness to travel (including some overnights)
  • Ability to adapt to environments with excessive noise

This above description is non-exhaustive and there may be additional duties in accordance with the role.

We reserve the right to enhance our selection criteria at the short listing stage, if required.

TEREX is an equal opportunity employer and appointments are based on merit. We value diversity and welcome applications from all sections of the community.

Terex Corporation is a $4.5 billion, publicly traded global manufacturer of lifting and material processing products and services.  The company is passionate about producing equipment that improves the lives of people around the world.  Terex operations are global, yet each office or factory is a close-knit community.  Terex provides team members with a rewarding career and the opportunity to make an impact.  The company values diversity and inclusion, safety, integrity, respect, servant leadership, courage and citizenship.  It encourages continuous improvement and offers free courses available through Terex University.  Women@Terex provides a supportive network for Terex women in their jobs and careers.  It’s an exciting time to be part of the expanding manufacturing sector.  Terex is a place where you can work and grow.  Come talk to us!